We are confident that you will be satisfied with your TWH Collectibles product. We understand that damage may occur during shipping, or that imperfections may occur in the assembly and packaging processes. If the model arrives in an unsatisfactory condition, please contact the TWH reseller from which it was purchased.
If you are missing any parts, or have noticed damage to a replaceable area of your model, please contact us at parts@twhcollectibles.com. We will provide you with replacement parts or another appropriate solution. Thank you for your patience, your cooperation and your understanding.
